Reception opens at 08:30 on a Tuesday, Wednesday and Friday. For emergencies only between 08:00 and 08:30 please phone: (0191) 420 0535.

Please note that surgery times (to see a doctor or nurse) may differ from the opening hours. However, for emergencies, an on-call doctor is available between 08:00 and 18:00.

Gateshead Extra Care Service provides additional appointments with local GPs and Nurses. It offers pre-bookable and on the day appointments for patients who require urgent attention. These appointments are available at Blaydon Primary Care Centre and Central Gateshead Health Centre, between 08:00 - 20:00 Monday - Friday and 09:00 - 14:00 Saturday and Sunday.

Contact the practice to book an out of hours appointment. Alternatively we may offer you one of these appointments when our own appointments have been used.

Out of the core surgery opening times, GatDoc handles all urgent requests. If you have a problem that you feel cannot wait until the following morning, please phone: 111.

Please note that there is no emergency service available during our extended opening hours. For urgent problems before 8am or after 6pm call NHS111 as above.

IN A SERIOUS EMERGENCY, DIAL 999 FOR AN AMBULANCE. This applies both during and outside of normal hours.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

Out of our hours, do you really need to be seen? Ask yourself whether it can wait until the surgery is open.

As its name suggests, A&E is only for serious accidents or medical emergencies. Patients turning up at Casualty with minor injuries and ailments clogs up this important service – delaying treatment for patients with more serious problems.

If you do need advice out of the surgery hours, choose well:

Pharmacist:

Your pharmacist can advise you regarding your medication and can offer self help advice for minor ailments such as coughs and colds, allergies, tummy troubles, women’s health problems and rashes.

The Think Pharmacy First is a national initiative to increase patient choice and give patients the opportunity for quick free advice on minor ailments. Patients who are entitled to free prescriptions can still have free prescriptions

For more information about what your pharmacist can advise you on, please see the Think Pharmacy First Page

Walk-in Centres

There are two Walk-in Centres in easy reach of the area. Click here to find the nearest one to you. The Walk-in Centres are staffed by specialist nurses and can deal with the following problems:

• sprains and strains 
• broken bones 
• minor cuts and bruises
• minor burns and scalds
• minor eye conditions and infections 
• urine problems
• skin rashes
• ear and throat infections 
• stomach upsets 
• bites and stings
• emergency contraception

Patients in Gateshead who are not be able to access health services due to mobility problems or because they feel too unwell to attend a walk-in centre/minor injury and illness unit or GP practice, can call the urgent care team.

The team provides patients with quality, timely care in their own home or nursing home seven days a week, 24 hours a day. The urgent care team are made up of highly skilled nurses who will provide clinical assessment, treatment, follow-up and ongoing support. The service is available to all patients over the age of 18 who are registered with a GP.

Conditions covered include: chest infections, chronic obstructive pulmonary disease (COPD), abdominal pain, shortness of breath, headaches, vomiting, diarrhoea, diabetes, epileptic fits, burns, falls, lacerations, flu, ear problems, back pain, asthma, urinary problems and constipation.

They can be contacted on: 07908 414 673